Privacy Policy

Last updated: February 2026

Who we are

YourUtilities.co.uk is operated by TheMediaFlow Ltd, registered in England and Wales with company number 06769171. Our trading address is c/o Hsa & Co Chartered Accountants, Lewis House, Great Chesterford Court, Great Chesterford, Essex, CB10 1PF.

What data we collect

We aim to collect as little personal data as possible. When you visit our website, we may collect:

• Usage data – anonymised information about how you use our website, including pages visited and time spent, collected via analytics tools (subject to your consent).
• Contact information – if you contact us via email, we will have your email address and any information you choose to share in your message.
• Technical data – your IP address, browser type, and device information may be collected automatically by our web server for security and performance purposes.

How we use your data

We use the data we collect to:

• Understand how visitors use our website so we can improve it
• Respond to enquiries you send us
• Maintain the security and performance of our website

Partner links and third-party services

Our website contains links to partner comparison journeys. When you click these links, you leave YourUtilities.co.uk and enter the partner’s website. The partner’s own privacy policy will apply from that point. We do not control or have access to any data you provide to our partners.

We may receive remuneration from partners if you switch or purchase a product via their service. This does not affect any data we hold about you.

Cookies

We use cookies and similar technologies on our website. For full details of the cookies we use and how to manage your preferences, please see our Cookie Policy.

Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict our processing of your data
• Lodge a complaint with the Information Commissioner’s Office (ICO)

Data retention

We retain any personal data only for as long as necessary for the purposes described above. Contact enquiries are typically retained for up to 12 months and then deleted.

Security

We take appropriate technical and organisational measures to protect the personal data we process. Our website uses HTTPS encryption for all connections.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “last updated” date.

Contact us

If you have questions about this privacy policy or want to exercise your data rights, please contact us.

Full disclaimer

We provide access to partner comparison services to enable you to review available energy options, and may receive remuneration if you switch or purchase via partner links. It is your responsibility to review the suitability of any option before committing. We are not liable for anything occurring through your own choice. We list what we believe is accurate from our partners at the time of use. We introduce and do not provide the services listed ourselves.

Disclaimer: We are a general business information website. As such it is not authorised and regulated by the Financial Conduct Authority. Therefore, we do not recommend any product, service or company. Nor can we offer any financial advice and/or recommendations. However, we do work with several companies that are authorised and regulated by the FCA. All lists and comparisons are for information purposes only. We are not a lender, advisor, insurer or broker. All information on this website was believed to be accurate at the time of publication. However, prices and availability may have changed between publication and now. We accept no responsibility for any errors or omissions. This website is free to use. However, we may at times work with companies that may pay us a fee. You are under no obligation to use these companies, but the fees they pay help us keep the site up and running.